Returns & refund policy

Buying a piece of art with confidence

A 'raw’ quality is inherent to my aesthetic. Being delighted with a piece is important; when considering a purchase, please feel welcome to request to see more photographs, or when considering slate & quilt works arrange to visit and view to inform your buying decision.

My return’s policy is guided by UK law.

Returns Policy

Change of mind following an online purchase

You are eligible for a refund if your request is sent in writing via email to: andrew.walker@network.rca.ac.uk within 14 days following receipt of your purchase. In this case you would be required to return the art in an identical condition and in the original packaging within the subsequent 14 days from your written request. You must pay for the return postage. Further to receipt of the returned piece, you will receive a refund for the cost of the artwork minus the original shipping cost - (a partial refund), this will be refunded to your original payment method.

Change of mind when a purchase is made following viewing the art in person

A piece of art that you have viewed in person then purchased either in person or via a subsequent online payment is not eligible for a refund.

Artwork received damaged during transit

If the original artwork arrived damaged, it can be returned for a full refund which will be issued to your original payment method within 14 days of receiving the returned item. We will arrange the collection of the damaged package and cover associated cost through Royal Mail or Parcel Force in the UK. If this situation arises:

Please send an email to: andrew.walker@network.rca.ac.uk including the following details.

  • written details about the damage,

  • attach full view & close up photographs of the damaged package and/or damaged artwork,

  • confirm an address for collection of the package and a selection of potential best dates for the collection which we will do our best to accommodate. If the dates requested are not possible for any administrative reason, alternative date options will be emailed to you.